CHRISTMAS OPENING HOURS
The surgery operating dates and times over the festive period will be as follows:-
Monday the 25th of December 2017 - CLOSED
Tuesday the 26th of December 2017 - CLOSED
Wednesday the 27th of December 2017 – OPEN (8.00am—6.00pm)
Thursday the 28th of December 2017– OPEN (8.00am—6.00pm)
Friday the 29th of December 2017– OPEN (8.00am—6.00pm)
Monday the 1st of January 2018 - CLOSED
Tuesday the 2nd of January 2018 - CLOSED
Wednesday 3rd of January 2018 Normal opening hours resume (8.00am—6.00pm)
The Out of Hours Service will operate as normal over Saturdays and Sundays
during this period.
***URGENT - TRAVEL VACCINATIONS***
There is Global shortage of some travel vaccinations. We have no control over this and the guidance we have received is that this could continue for some time.
Therefore if you are considering overseas travel, please following the guidelines in our Travel Vaccination section to ensure you allow sufficient time for us to process your application and administer any vaccines. We have limited staffing resources qualified to undertake this work and it may be in your best interests to contact the Travel Clinic in either Inverness or Glasgow, as detailed in the Travel section.
It has come to our attention that over the past few months some patients have had difficulty getting through to us on the telephone. Initially there was a fault with the programming of our number coinciding with a BT fault at the exchange. This meant that the phone kept ringing and you thought we were just ignoring you! This has now been remedied.
We only have one incoming line, so if its busy we do apologise. We try to keep calls as short as possible, without appearing to be rude, however there are a couple of things you can do to help us and your fellow patients.
- If you are calling about a repeat prescription please note that we have not advocated this for the past 8-9 years, as your local pharmacist can take your request for you for any repeat medication and any other medication that you have previously been prescribed eg: an antibiotic cream or a antihistamine tablet. You should call them in the first instance.
- You can register on our website and order your medications at a time that suits you, so if you are taking your tablets at night and you notice you only have a few left, you can log-on to our website and place the order straight away. We check these requests twice a day and offer the same 48-hour turnaround as your pharmacist.
- If you are in the situation where you have miscalculated and are down to your last tablet/s please indicate this on your website request and we can arrange for this to be collected at the surgery after 5.00pm on the same day.
We will never see you go without the medications you need to keep you healthy, so please do call us in the event of an emergency.
Remember our online ordering service to save you time and speed up delivery of your prescriptions. Otherwise phone your usual chemist directly. We cannot accept requests over the telephone as we need to keep our lines free for medical emergencies.
BOWEL SCREENING FOR OVER 50s
Since November 2011, patients aged over 50 years and over will have received a Bowel Screening Kit in the post. These kits will be sent to all patients every two years. We would encourage all patients who receive the kit to do the test and return the kit in the envelope provided. Our surgery has an uptake just slightly above the Scottish average of 52% for men and 58% for women. We would like to improve this and ask that you express any concerns you have at your next appointment.
Statistics prove that survival rates increase with early detection—up to 17% - with overall survival averaging 55%. Cancer isn’t what it used to be and people can live well with early detection. Don’t be scared to ask you GP or our practice nurses if you feel you have symptoms suggestive of bowel cancer. Visit the Scottish Bowel Screening Programme website for more information at:-
or phone the number below if you have misplaced your kit and wish to be tested.
Bowel Screening Helpline 0800 0121 833
ALL INFLUENZA VACCINES STILL AVAILABLE AT THE SURGERY
APPOINTMENTS ARE NECESSARY
VACCINATIONS ALSO AVAILABLE AT LLOYDS PHARMACY, HIGH STREET, FORT WILLIAM
COST £10 - NO APPOINTMENT NECESSARY
SUITABLE FOR THOSE PATIENTS NOT ELIGIBLE UNDER NHS PROVISION